Strengthen Customer Relationships and Loyalty with a Single Application
To grow your business, you need to devote time to more important things than piecing together information and operational details from disparate business systems. If your sales, accounting, and operational systems are not integrated, your productivity inevitably suffers. When you must search for critical business information such as customer records or inventory levels in different locations, you can’t make timely, sound decisions and meet customers’ needs quickly
By integrating all critical business functions, SAP Business One supports sales, customer relationship management(CRM), purchasing, inventory, operations, financials, and human resources. Business information captured in a single system is instantly accessible across the organization, eliminating duplicate data entry along with related errors and subsequent costs. Workflow-based alerts trigger auto-response when important business events occur, so you can monitor and focus on those that are most critical
Freed from constantly reacting to day-to-day minutiae, you can spend more time driving your business forward.
Streamline Your Entire Business
SAP Business One enables you to manage sales, customer service, and support – all integrated with other business functions across the company. With the service call component in SAP Business One, you can effectively respond to customer service and support calls and find resolutions more quickly. Detailed service reports related to call volumes, durations, and response times allow you to assess progress and take necessary actions. With SAP Business One you can also analyze customers using data from sales, operations, and finance to identify.
Act on Instant and Complete Information
SAP Business One captures critical data across sales, customers, operations, and financials in a single application for immediate access and use. With the addition of the fully integrated Crystal Reports® software, it delivers compelling reporting functionality and information access that give you crucial insights into all parts of your business. With “drag-and-relate” and interactive drill-down functionalities, you can click through relevant data and get answers quickly. Employees can respond to customer needs faster, and your managers can track revenues, costs, and profit margins so they can assess business performance and determine how to improve it.
Contact Multisoft Solutions today for further engagements.
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