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Count on Multisoft Solutions to support your business in these challenging times

Multisoft Solutions has been closely monitoring how the COVID-19 pandemic has been evolving and do acknowledge that in this time of crisis, it is critical that we make it possible for you to continue your operations and help you respond to the unique demands that you may be facing. We want you to know that at this important time, you can count on us to be there to support your business.

Business Continuity Plan

As the World Health Organisation recommended social distancing as one of the measures to avoid contracting the contagious novel coronavirus, we have put the following measures in place to ensure the health and safety of our customers, colleagues and their communities are safe without compromising the quality of our services.

  • Support     

Most of you are familiar with our remote support services; hence we will be maximizing the use of our online remote support tools to provide the needed support you may require in these trying times.

For timely assistance, we advise all support request/queries are addressed to our helpdesk via the following emails:

For telephonic support, kindly call the following hotlines for onward assistance:

  • Payroll & HR Software – +233 (0)501 282390
  • Accounting & ERP Software – +233 (0)501 285733
  • Outsourcing & SaaS             –+233 (0)501 285726
  • Implementation & Training

Most of our ongoing implementation activities will be securely delivered online. Hence, we crave your indulgence to grant our consultants the required access to your servers when the need arises. All training needs will be delivered via our online remote tools.

  • Demo Request & Enquiries

Please reach out to our Business Development and Customer Service team via sales@multisoftgh.com and info@multisoftgh.com with any questions and concerns you may have.

  • Mode of Payment

In compliance with social distancing, we wish to inform you, our valued clients to make payment via bank transfer and address all related payment instructions to our accounts team. For our bank details, kindly email our accounts team via accounts@multisoftgh.com

We are confident that we will continue to operate successfully and remain committed to delivering the best possible assistance during these challenging times.

 

Thank you

Multisoft Team.

 

 

Multisoft