Internship report _ Dabire<\/title> <link href=\"https:\/\/fonts.googleapis.com\/css?family=Lato:400,400i,700,700i\" rel=\"stylesheet\"><link href=\"https:\/\/fonts.googleapis.com\/css?family=Playfair+Display:400,400i,700,700i\" rel=\"stylesheet\"><link href=\"https:\/\/fonts.googleapis.com\/css2?family=Space+Grotesk&display=swap\" rel=\"stylesheet\"><style type=\"text\/css\">.rollover:hover .rollover-first { max-height:0px!important; display:none!important;}.rollover:hover .rollover-second { max-height:none!important; display:block!important;}.rollover span { font-size:0px;}u + .body img ~ div div { display:none;}#outlook a { padding:0;}span.MsoHyperlink,span.MsoHyperlinkFollowed { color:inherit; mso-style-priority:99;}a.x { mso-style-priority:100!important; text-decoration:none!important;}a[x-apple-data-detectors],#MessageViewBody a { color:inherit!important; text-decoration:none!important; font-size:inherit!important; font-family:inherit!important; font-weight:inherit!important; 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style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;float:left\"><tr><td valign=\"top\" align=\"center\" class=\"bt bs\" style=\"padding:0;Margin:0;width:275px\"><table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"left\" class=\"br bs\" style=\"padding:0;Margin:0;padding-top:15px;padding-bottom:15px\"><h1 style=\"Margin:0;font-family:'Space Grotesk', sans-serif;mso-line-height-rule:exactly;letter-spacing:0;font-size:50px;font-style:normal;font-weight:normal;line-height:60px;color:#0a508a\"><strong>Internship Report<\/strong><\/h1>\n <\/td><\/tr><tr><td align=\"left\" class=\"bq\" style=\"padding:0;Margin:0;padding-top:15px;padding-bottom:5px\"><h3 style=\"Margin:0;font-family:'Space Grotesk', sans-serif;mso-line-height-rule:exactly;letter-spacing:0;font-size:24px;font-style:normal;font-weight:normal;line-height:28.8px;color:#0a508a\"><strong>Mr. Dabire Abou Faissal Landry Stive<\/strong><\/h3><\/td><\/tr><tr><td align=\"left\" style=\"padding:0;Margin:0;padding-top:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\"><strong>Department: IT Team<\/strong><\/p><\/td><\/tr><\/table><\/td><\/tr><\/table> <table cellpadding=\"0\" cellspacing=\"0\" align=\"right\" class=\"v\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;float:right\"><tr><td align=\"left\" style=\"padding:0;Margin:0;width:275px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0;font-size:0px\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/guids\/CABINET_b148e459a3aca22c91f8c6308feaadf06480f9d03fc0368771bdb12039880002\/images\/pic.jpg\" alt=\"\" width=\"275\" title=\"\" class=\"adapt-img\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\" height=\"248\"><\/td><\/tr><\/table><\/td><\/tr><\/table> <\/td><\/tr> <tr>\n<td align=\"left\" style=\"padding:0;Margin:0;padding-right:20px;padding-left:20px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0;padding-bottom:5px;font-size:0\"><table border=\"0\" width=\"100%\" height=\"100%\" cellpadding=\"0\" cellspacing=\"0\" class=\"bc\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td style=\"padding:0;Margin:0;margin:0;border-bottom:3px solid #a3cef1;background:none;height:0px;width:100%\"><\/td><\/tr><\/table> <\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><tr>\n<td align=\"left\" style=\"padding:20px;Margin:0\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"left\" style=\"padding:0;Margin:0\"><h3 style=\"Margin:0;font-family:'Space Grotesk', sans-serif;mso-line-height-rule:exactly;letter-spacing:0;font-size:24px;font-style:normal;font-weight:normal;line-height:36px;color:#0a508a\"><strong>Introduction<\/strong><\/h3>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1f1f1f;font-size:16px\">\u200b\u200bThis internship report presents the work I carried out during my four-month internship at<a target=\"_blank\" href=\"https:\/\/www.multisoftgh.com\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1f1f1f;font-size:16px;line-height:24px\"> Multisoft Solutions Ltd<\/a> in Accra, Ghana. <\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><span style=\"line-height:150%\">The internship took place from May 12, 2025, to September 11, 2025, within the IT department of the hosting company. The purpose of the internship was twofold: to contribute to ongoing IT projects within the company and to develop my own professional skills in enterprise systems, databases, and IT support. My missions covered a wide range of activities, including conducting a feasibility study on the integration of SAP Business One with WhatsApp Business API, performing a two-tier installation of Sage X3 ERP, and assisting other departments with software installation, hardware maintenance and many other ones that we will mention later on. <\/span><\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><span style=\"line-height:150%\"><br><\/span><\/p><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><span style=\"line-height:150%\"> This report provides a comprehensive overview of these activities, the challenges encountered, the competencies developed, and the benefits derived for both the company and me.<\/span> <br><\/p><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr> <tr>\n<td align=\"left\" style=\"padding:0;Margin:0;padding-right:20px;padding-left:20px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0;padding-bottom:5px;font-size:0\"><table border=\"0\" width=\"100%\" height=\"100%\" cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td style=\"padding:0;Margin:0;border-bottom:2px solid #a3cef1;background:unset;height:0px;width:100%;margin:0px\"><\/td><\/tr><\/table><\/td><\/tr> <\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td>\n<\/tr><\/table><table cellpadding=\"0\" cellspacing=\"0\" align=\"center\" class=\"q\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:100%;table-layout:fixed !important\"><tr><td align=\"center\" bgcolor=\"#cccccc\" style=\"padding:0;Margin:0;background-color:#cccccc\"><table bgcolor=\"#ffffff\" align=\"center\" cellpadding=\"0\" cellspacing=\"0\" class=\"bj\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;background-color:#FFFFFF;width:600px\"><tr><\/tr><tr><\/tr> <tr><td align=\"left\" style=\"padding:0;Margin:0;padding-right:20px;padding-left:20px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" width=\"100%\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0\"><span class=\"bb msohide\" style=\"border-style:solid;border-color:#2CB543;background:#0a508a;border-width:0px;display:inline-block;border-radius:6px;width:auto;mso-hide:all\"><a href=\"https:\/\/www.multisoftgh.com\" target=\"_blank\" class=\"x\" style=\"mso-style-priority:100 !important;text-decoration:none !important;mso-line-height-rule:exactly;color:#fefdfd;font-size:22px;padding:10px 25px 10px 25px;display:inline-block;background:#0a508a;border-radius:6px;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-weight:bold;font-style:normal;line-height:26.4px;width:auto;text-align:center;letter-spacing:0;mso-padding-alt:0;mso-border-alt:10px solid #0a508a\">Takeaways <\/a> <\/span><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr> <tr>\n<td align=\"left\" bgcolor=\"#0a508a\" style=\"padding:0;Margin:0;background-color:#0a508a;border-radius:5px\"><table cellpadding=\"0\" cellspacing=\"0\" align=\"right\" class=\"v\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;float:right\"><tr><td align=\"left\" class=\"bs\" style=\"padding:0;Margin:0;width:300px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td align=\"center\" style=\"padding:0;Margin:0;font-size:0px\"><a target=\"_blank\" href=\"https:\/\/www.multisoftgh.com\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#00A6FB;font-size:16px\"><img decoding=\"async\" src=\"https:\/\/multisoftgh.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-03-13-143735.jpg\" alt=\"\" width=\"300\" class=\"adapt-img b_image\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0;border-radius:5px\" height=\"187\"><\/a> <\/td><\/tr><\/table><\/td><\/tr><\/table><table cellpadding=\"0\" cellspacing=\"0\" align=\"left\" class=\"u\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;float:left\"><tr>\n<td align=\"left\" style=\"padding:0;Margin:0;width:280px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"left\" class=\"bp bo bn\" style=\"padding:0;Margin:0;padding-top:30px;padding-left:30px\"><h3 class=\"b_title\" style=\"Margin:0;font-family:'Space Grotesk', sans-serif;mso-line-height-rule:exactly;letter-spacing:0;font-size:24px;font-style:normal;font-weight:normal;line-height:28.8px;color:#ffffff\"> <\/h3><\/td><\/tr> <tr><td align=\"left\" class=\"bm bo bn h\" style=\"padding:0;Margin:0;padding-left:30px\"><p class=\"b_description f\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:27px;letter-spacing:0;color:#ffffff;font-size:18px\"><strong>Feasibility study of SAP Business One and WhatsApp Business API<\/strong><\/p><\/td><\/tr><\/table><\/td>\n<\/tr><\/table><\/td><\/tr><tr><\/tr><\/table><\/td><\/tr><\/table> <table cellpadding=\"0\" cellspacing=\"0\" align=\"center\" class=\"q\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:100%;table-layout:fixed !important\"><tr><td align=\"center\" bgcolor=\"#cccccc\" style=\"padding:0;Margin:0;background-color:#cccccc\"><table bgcolor=\"#ffffff\" align=\"center\" cellpadding=\"0\" cellspacing=\"0\" class=\"bj\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;background-color:#FFFFFF;width:600px\"><tr><td align=\"left\" style=\"Margin:0;padding-top:5px;padding-right:20px;padding-left:20px;padding-bottom:10px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"justify\" style=\"padding:0;Margin:0;padding-top:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">The first part of my internship involved studying the feasibility of connecting SAP Business One (an Enterprise Resource Planning system) with the WhatsApp Business API. The purpose of this integration would be to improve how companies communicate with their clients and manage their operations more efficiently. <\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\"><br><\/p><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">SAP Business One is business management software that helps companies handle finance, sales, purchasing, stock management, and customer relationships all in one place. It can be installed on different types of servers and is flexible enough to work with other applications through its built-in connectors (called APIs). <\/p><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr> <tr>\n<td style=\"padding:25px;Margin:0\"><table cellspacing=\"0\" cellpadding=\"0\" align=\"center\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:550px\"><tr><td align=\"left\" style=\"padding:0;Margin:0\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;width:550px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td align=\"left\" class=\"a\" style=\"padding:0;Margin:0;padding-bottom:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#0a508a;font-size:16px\"><strong class=\"b\" style=\"font-size:16px\">Installation and Configuration of Sage X3 (Two-Tier Architecture) <\/strong><\/p> <\/td><\/tr><tr>\n<td align=\"justify\" style=\"padding:0;Margin:0;padding-bottom:15px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">The second major assignment during my internship was the installation and configuration of Sage X3, an Enterprise Resource Planning (ERP) system designed for medium to large organizations. Sage X3 helps companies manage key operations such as finance, inventory, purchasing, sales, and production from a single platform.<\/p><\/td><\/tr><tr><td align=\"left\" class=\"g\" style=\"padding:0;Margin:0;padding-top:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#0a508a;font-size:16px\"><strong> Technical Support and Assistance <\/strong><\/p><\/td><\/tr> <tr>\n<td align=\"justify\" style=\"padding:0;Margin:0;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">In addition to working on major integration and installation projects, I also contributed to the daily IT operations of the company by providing technical support and assistance to different departments.<\/p><\/td><\/tr><tr><td align=\"left\" class=\"e\" style=\"padding:0;Margin:0;padding-top:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#0a508a;font-size:16px\"><strong> Tools and Technologies Used <\/strong><\/p><\/td><\/tr> <tr>\n<td align=\"left\" style=\"padding:0;Margin:0;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:left\"><\/p><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:left\">Throughout the internship, I worked with a wide range of tools and technologies, including: <\/p><ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\">ERP Systems: SAP Business One, Sage X3 <\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">\u200bDatabases: Microsoft SQL Server, SQL Server Management Studio (SSMS) <\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Servers & Administration: Windows Server, Active Directory, system administration utilities<\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"> Reporting & Analytics: Crystal Reports, Sage Enterprise Intelligence (SEI)<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Collaboration Tools: Microsoft SharePoint, Microsoft Power Apps<\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Integration & APIs: SAP Business One Service Layer (REST\/OData), SAP DI Server (SOAP) <\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Hardware & Devices: Thin clients, printers, scanners, and related peripherals <\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">General IT Tools: Troubleshooting utilities, installation packages, TeamViewer, anydesk, excel, and office productivity software. <\/p><\/li> <\/ul>\n <p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#0a508a;font-size:16px;text-align:center\"><em><br><strong style=\"color:#000000\">This diverse exposure allowed me to build familiarity with both enterprise-grade solutions and day-to-day IT support tools, strengthening my adaptability in professional environments.<\/strong><\/em><\/p><\/td><\/tr><tr><td align=\"left\" bgcolor=\"#0a508a\" class=\"c\" style=\"padding:0;Margin:0;padding-bottom:10px;padding-top:10px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:20px;letter-spacing:0;color:#0a508a;font-size:16px\"><strong class=\"d\" style=\"font-size:20px;color:#ffffff\">Skills and Knowledge Gained <\/strong><\/p><\/td><\/tr> <tr>\n<td align=\"justify\" style=\"padding:0;Margin:0;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">During this internship, I significantly strengthened both my technical and professional skills. <\/p><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\"><br><strong style=\"color:#0a508a\"><u><em><strong>Technical Skills: <\/strong><\/em><\/u><\/strong><\/p><ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px\"><strong style=\"color:#0a508a\"><u><em><strong><\/strong><\/em><\/u><\/strong>Gained hands-on experience with enterprise software such as SAP Business One and Sage X3. <\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px\">Learned how to install, configure, and troubleshoot ERP systems in a real client environment<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px\">Acquired practical knowledge of databases (SQL Server) and system administration tasks on Windows Server. <\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px\">Improved troubleshooting abilities by solving hardware and software issues in day-to-day support. <\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px\">Explored modern collaboration and automation tools such as Microsoft SharePoint and Power Apps.<\/p><\/li> <\/ul><\/td><\/tr><tr><td align=\"left\" style=\"padding:0;Margin:0;padding-top:5px;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\"><strong style=\"color:#0a508a\"><u><em><strong>Professional Skills <\/strong><\/em><\/u><\/strong><\/p>\n <ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\">Develop strong problem-solving abilities by analyzing requirements and evaluating technical solutions <\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Improved documentation skills through detailed installation and feasibility reports.<\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Strengthened communication and teamwork by assisting different departments and explaining technical issues in clear terms.<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Learned to manage time effectively while balancing long-term projects with daily support tasks <\/p><\/li> <\/ul><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#000000;font-size:16px;text-align:center\"><strong><em>Overall, this internship gave me practical exposure to enterprise IT environments and enhanced my confidence in applying both technical and interpersonal skills.<\/em><\/strong><\/p><\/td><\/tr> <tr>\n<td align=\"left\" style=\"padding:0;Margin:0;padding-top:5px;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><strong style=\"color:#0a508a\"><u><em><strong>Challenges Encountered and Solutions <\/strong><\/em><\/u><\/strong><\/p><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><strong style=\"color:#0a508a\"><u><em><strong><\/strong><\/em><\/u><\/strong>During the internship, I faced several challenges that required adaptability, problem – solving, and persistence. <\/p>\n <ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\"><em><strong>Complexity of SAP\u2013WhatsApp Integration<\/strong><\/em><\/p><\/li> <\/ul><ol style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:none\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\"><em><strong>– Challenge: <\/strong>Understanding how two very different systems could communicate effectively. <\/em><\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><em> – <strong>Solution: <\/strong>Conducted extensive research, analyzed existing integration methods, and proposed middleware solutions to bridge the gap between SAP Business One and the WhatsApp Business API.<\/em><\/p><\/li> <\/ol><ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\"><em><strong>Managing Multiple Tasks<\/strong><\/em><\/p><\/li> <\/ul><ol style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:none\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\"><strong><em>– Challenge:<\/em> <\/strong>Balancing long-term projects (ERP installation and feasibility study) with daily technical support requests.<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><strong>– <em><strong>Solution:<\/strong><\/em> <\/strong>Applied time management strategies such as task prioritization and structured reporting, ensuring that both project milestones and day-to-day support were delivered on time.<\/p><\/li> <\/ol><\/td><\/tr><tr><td align=\"left\" style=\"padding:0;Margin:0;padding-top:5px;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><strong style=\"color:#0a508a\"><u><em><strong>Conclusion.<\/strong><\/em><\/u><\/strong><\/p>\n <p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">My four-month internship at Multisoft Solutions Ltd. was a valuable professional experience that combined large-scale enterprise projects with everyday IT support. I had the opportunity to:<\/p><ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\">Conduct a feasibility study for integrating SAP Business One with WhatsApp Business API.<\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Successfully install and configure Sage X3 in a two-tier architecture for a client.<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Provide daily technical support, including troubleshooting, system administration, and assistance with collaboration tools. <em><strong> <\/strong><\/em><\/p><\/li> <\/ul><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><em><strong> <\/strong><\/em>This internship has not only enhanced my expertise in enterprise systems but also confirmed my motivation to pursue a career in IT and business solutions.<\/p>\n <p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><em><strong> <\/strong><\/em><\/p><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><em><strong> I am grateful for the opportunity to contribute to <a target=\"_blank\" href=\"https:\/\/www.multisoftgh.com\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#00A6FB;font-size:16px;text-align:justify\">Multisoft Solutions Ltd.<\/a><\/strong><\/em><\/p><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><tr><\/tr><tr><\/tr><tr><\/tr><tr><\/tr><tr><\/tr><tr><\/tr><\/table><\/td><\/tr> <\/table>\n <table cellspacing=\"0\" cellpadding=\"0\" align=\"center\" class=\"r\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:100%;table-layout:fixed !important;background-color:transparent;background-repeat:repeat;background-position:center top\"><tr><td align=\"center\" style=\"padding:0;Margin:0\"><table align=\"center\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"#ffffff\" class=\"bk\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;background-color:#FFFFFF;width:600px\"><tr><td bgcolor=\"#0a508a\" align=\"left\" style=\"padding:0;Margin:0;padding-top:15px;padding-right:20px;padding-left:20px;background-position:left bottom;background-color:#0a508a\"><table cellpadding=\"0\" width=\"100%\" cellspacing=\"0\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;width:560px\"><table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong>Contact us.<br> <br>Second Floor, Benefits Plaza 1, Ring Road Central, Kanda<\/strong><\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong><br>P.O. Box CT 8148, Cantonments, Accra<br> <br>+233 (0) 302 235 149<br> <br>info<a href=\"mailto:info@multisoftgh.com\" target=\"_blank\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#fdfefe;font-size:14px;line-height:14px\">@multisoftgh.com<\/a><\/strong><\/p><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong><br><\/strong><\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong><a target=\"_blank\" href=\"https:\/\/www.multisoftgh.com\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#fdfefe;font-size:14px;line-height:14px\">www.multisoftgh.com<\/a><\/strong><\/p><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong><br><\/strong><\/p><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr> <tr><td bgcolor=\"transparent\" align=\"left\" style=\"padding:10px;Margin:0;background-color:transparent;background-position:left bottom\"><table cellpadding=\"0\" width=\"100%\" cellspacing=\"0\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;width:580px\"><table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0\"><table cellspacing=\"0\" cellpadding=\"0\" class=\"i y\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;padding-right:10px\"><a target=\"_blank\" href=\"https:\/\/www.facebook.com\/MultiSoftGh?mibextid=ZbWKwL\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1F1F1F;font-size:14px\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/assets\/img\/social-icons\/circle-colored\/facebook-circle-colored.png\" alt=\"Fb\" width=\"32\" title=\"Facebook\" height=\"32\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\"><\/a> <\/td>\n<td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;padding-right:10px\"><a target=\"_blank\" href=\"https:\/\/x.com\/multisoftsolgh\/photo\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1F1F1F;font-size:14px\"><img loading=\"lazy\" decoding=\"async\" title=\"X\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/assets\/img\/social-icons\/circle-colored\/x-circle-colored.png\" alt=\"X\" width=\"32\" height=\"32\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\"><\/a><\/td>\n <td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;padding-right:10px\"><a target=\"_blank\" href=\"https:\/\/www.instagram.com\/multisoft.solutions?igsh=MWp6ZjA2OHIzZm9pNg==\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1F1F1F;font-size:14px\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/assets\/img\/social-icons\/circle-colored\/instagram-circle-colored.png\" alt=\"Inst\" width=\"32\" title=\"Instagram\" height=\"32\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\"><\/a><\/td>\n <td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0\"><a target=\"_blank\" href=\"https:\/\/www.linkedin.com\/company\/multisoft-solutions\/\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1F1F1F;font-size:14px\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/assets\/img\/social-icons\/circle-colored\/linkedin-circle-colored.png\" alt=\"In\" width=\"32\" title=\"LinkedIn\" height=\"32\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\"><\/a><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/div><\/body><\/html>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Internship report _ Dabire Internship Report Mr. Dabire Abou Faissal Landry Stive Department: IT Team Introduction \u200b\u200bThis internship report presents the work I carried out during my four-month internship at Multisoft Solutions Ltd in Accra, Ghana. The internship took place from May 12, 2025, to September 11, 2025, within the IT department of the hosting […]<\/p>\n","protected":false},"author":1,"featured_media":7886,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":1,"footnotes":""},"categories":[75,26],"tags":[],"class_list":["post-7885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career","category-hr-consulting"],"_links":{"self":[{"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/posts\/7885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/comments?post=7885"}],"version-history":[{"count":3,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/posts\/7885\/revisions"}],"predecessor-version":[{"id":7890,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/posts\/7885\/revisions\/7890"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/media\/7886"}],"wp:attachment":[{"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/media?parent=7885"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/categories?post=7885"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/tags?post=7885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":7885,"date":"2025-10-16T11:46:45","date_gmt":"2025-10-16T11:46:45","guid":{"rendered":"https:\/\/multisoftgh.com\/ms\/?p=7885"},"modified":"2025-10-16T16:15:44","modified_gmt":"2025-10-16T16:15:44","slug":"internship-report-mr-dabire-abou-faissal-landry-stive","status":"publish","type":"post","link":"https:\/\/multisoftgh.com\/ms\/internship-report-mr-dabire-abou-faissal-landry-stive\/","title":{"rendered":"Internship Report – Mr Dabire Abou Faissal Landry Stive"},"content":{"rendered":"\nInternship report _ Dabire<\/title> <link href=\"https:\/\/fonts.googleapis.com\/css?family=Lato:400,400i,700,700i\" rel=\"stylesheet\"><link href=\"https:\/\/fonts.googleapis.com\/css?family=Playfair+Display:400,400i,700,700i\" rel=\"stylesheet\"><link href=\"https:\/\/fonts.googleapis.com\/css2?family=Space+Grotesk&display=swap\" rel=\"stylesheet\"><style type=\"text\/css\">.rollover:hover .rollover-first { max-height:0px!important; display:none!important;}.rollover:hover .rollover-second { 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cellspacing=\"0\" cellpadding=\"0\" class=\"es-wrapper\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;padding:0;Margin:0;width:100%;height:100%;background-repeat:repeat;background-position:center top;background-color:#FFFFFF\"><tr>\n<td valign=\"top\" style=\"padding:0;Margin:0\"><table cellpadding=\"0\" cellspacing=\"0\" align=\"center\" class=\"r\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:100%;table-layout:fixed !important;background-color:transparent;background-repeat:repeat;background-position:center top\"> <\/table> <table cellspacing=\"0\" cellpadding=\"0\" align=\"center\" class=\"q\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:100%;table-layout:fixed !important\"><tr><td align=\"center\" bgcolor=\"#cccccc\" style=\"padding:0;Margin:0;background-color:#cccccc\"><table cellspacing=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" align=\"center\" class=\"bj\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;background-color:#ffffff;width:600px\" role=\"none\"><tr>\n<td align=\"left\" class=\"bu\" style=\"padding:20px;Margin:0\"><table cellspacing=\"0\" cellpadding=\"0\" align=\"left\" class=\"u\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;float:left\"><tr><td valign=\"top\" align=\"center\" class=\"bt bs\" style=\"padding:0;Margin:0;width:275px\"><table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"left\" class=\"br bs\" style=\"padding:0;Margin:0;padding-top:15px;padding-bottom:15px\"><h1 style=\"Margin:0;font-family:'Space Grotesk', sans-serif;mso-line-height-rule:exactly;letter-spacing:0;font-size:50px;font-style:normal;font-weight:normal;line-height:60px;color:#0a508a\"><strong>Internship Report<\/strong><\/h1>\n <\/td><\/tr><tr><td align=\"left\" class=\"bq\" style=\"padding:0;Margin:0;padding-top:15px;padding-bottom:5px\"><h3 style=\"Margin:0;font-family:'Space Grotesk', sans-serif;mso-line-height-rule:exactly;letter-spacing:0;font-size:24px;font-style:normal;font-weight:normal;line-height:28.8px;color:#0a508a\"><strong>Mr. Dabire Abou Faissal Landry Stive<\/strong><\/h3><\/td><\/tr><tr><td align=\"left\" style=\"padding:0;Margin:0;padding-top:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\"><strong>Department: IT Team<\/strong><\/p><\/td><\/tr><\/table><\/td><\/tr><\/table> <table cellpadding=\"0\" cellspacing=\"0\" align=\"right\" class=\"v\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;float:right\"><tr><td align=\"left\" style=\"padding:0;Margin:0;width:275px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0;font-size:0px\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/guids\/CABINET_b148e459a3aca22c91f8c6308feaadf06480f9d03fc0368771bdb12039880002\/images\/pic.jpg\" alt=\"\" width=\"275\" title=\"\" class=\"adapt-img\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\" height=\"248\"><\/td><\/tr><\/table><\/td><\/tr><\/table> <\/td><\/tr> <tr>\n<td align=\"left\" style=\"padding:0;Margin:0;padding-right:20px;padding-left:20px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0;padding-bottom:5px;font-size:0\"><table border=\"0\" width=\"100%\" height=\"100%\" cellpadding=\"0\" cellspacing=\"0\" class=\"bc\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td style=\"padding:0;Margin:0;margin:0;border-bottom:3px solid #a3cef1;background:none;height:0px;width:100%\"><\/td><\/tr><\/table> <\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><tr>\n<td align=\"left\" style=\"padding:20px;Margin:0\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"left\" style=\"padding:0;Margin:0\"><h3 style=\"Margin:0;font-family:'Space Grotesk', sans-serif;mso-line-height-rule:exactly;letter-spacing:0;font-size:24px;font-style:normal;font-weight:normal;line-height:36px;color:#0a508a\"><strong>Introduction<\/strong><\/h3>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1f1f1f;font-size:16px\">\u200b\u200bThis internship report presents the work I carried out during my four-month internship at<a target=\"_blank\" href=\"https:\/\/www.multisoftgh.com\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1f1f1f;font-size:16px;line-height:24px\"> Multisoft Solutions Ltd<\/a> in Accra, Ghana. <\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><span style=\"line-height:150%\">The internship took place from May 12, 2025, to September 11, 2025, within the IT department of the hosting company. The purpose of the internship was twofold: to contribute to ongoing IT projects within the company and to develop my own professional skills in enterprise systems, databases, and IT support. My missions covered a wide range of activities, including conducting a feasibility study on the integration of SAP Business One with WhatsApp Business API, performing a two-tier installation of Sage X3 ERP, and assisting other departments with software installation, hardware maintenance and many other ones that we will mention later on. <\/span><\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><span style=\"line-height:150%\"><br><\/span><\/p><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><span style=\"line-height:150%\"> This report provides a comprehensive overview of these activities, the challenges encountered, the competencies developed, and the benefits derived for both the company and me.<\/span> <br><\/p><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr> <tr>\n<td align=\"left\" style=\"padding:0;Margin:0;padding-right:20px;padding-left:20px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0;padding-bottom:5px;font-size:0\"><table border=\"0\" width=\"100%\" height=\"100%\" cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td style=\"padding:0;Margin:0;border-bottom:2px solid #a3cef1;background:unset;height:0px;width:100%;margin:0px\"><\/td><\/tr><\/table><\/td><\/tr> <\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td>\n<\/tr><\/table><table cellpadding=\"0\" cellspacing=\"0\" align=\"center\" class=\"q\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:100%;table-layout:fixed !important\"><tr><td align=\"center\" bgcolor=\"#cccccc\" style=\"padding:0;Margin:0;background-color:#cccccc\"><table bgcolor=\"#ffffff\" align=\"center\" cellpadding=\"0\" cellspacing=\"0\" class=\"bj\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;background-color:#FFFFFF;width:600px\"><tr><\/tr><tr><\/tr> <tr><td align=\"left\" style=\"padding:0;Margin:0;padding-right:20px;padding-left:20px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" width=\"100%\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0\"><span class=\"bb msohide\" style=\"border-style:solid;border-color:#2CB543;background:#0a508a;border-width:0px;display:inline-block;border-radius:6px;width:auto;mso-hide:all\"><a href=\"https:\/\/www.multisoftgh.com\" target=\"_blank\" class=\"x\" style=\"mso-style-priority:100 !important;text-decoration:none !important;mso-line-height-rule:exactly;color:#fefdfd;font-size:22px;padding:10px 25px 10px 25px;display:inline-block;background:#0a508a;border-radius:6px;font-family:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-weight:bold;font-style:normal;line-height:26.4px;width:auto;text-align:center;letter-spacing:0;mso-padding-alt:0;mso-border-alt:10px solid #0a508a\">Takeaways <\/a> <\/span><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr> <tr>\n<td align=\"left\" bgcolor=\"#0a508a\" style=\"padding:0;Margin:0;background-color:#0a508a;border-radius:5px\"><table cellpadding=\"0\" cellspacing=\"0\" align=\"right\" class=\"v\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;float:right\"><tr><td align=\"left\" class=\"bs\" style=\"padding:0;Margin:0;width:300px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td align=\"center\" style=\"padding:0;Margin:0;font-size:0px\"><a target=\"_blank\" href=\"https:\/\/www.multisoftgh.com\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#00A6FB;font-size:16px\"><img decoding=\"async\" src=\"https:\/\/multisoftgh.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-03-13-143735.jpg\" alt=\"\" width=\"300\" class=\"adapt-img b_image\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0;border-radius:5px\" height=\"187\"><\/a> <\/td><\/tr><\/table><\/td><\/tr><\/table><table cellpadding=\"0\" cellspacing=\"0\" align=\"left\" class=\"u\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;float:left\"><tr>\n<td align=\"left\" style=\"padding:0;Margin:0;width:280px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"left\" class=\"bp bo bn\" style=\"padding:0;Margin:0;padding-top:30px;padding-left:30px\"><h3 class=\"b_title\" style=\"Margin:0;font-family:'Space Grotesk', sans-serif;mso-line-height-rule:exactly;letter-spacing:0;font-size:24px;font-style:normal;font-weight:normal;line-height:28.8px;color:#ffffff\"> <\/h3><\/td><\/tr> <tr><td align=\"left\" class=\"bm bo bn h\" style=\"padding:0;Margin:0;padding-left:30px\"><p class=\"b_description f\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:27px;letter-spacing:0;color:#ffffff;font-size:18px\"><strong>Feasibility study of SAP Business One and WhatsApp Business API<\/strong><\/p><\/td><\/tr><\/table><\/td>\n<\/tr><\/table><\/td><\/tr><tr><\/tr><\/table><\/td><\/tr><\/table> <table cellpadding=\"0\" cellspacing=\"0\" align=\"center\" class=\"q\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:100%;table-layout:fixed !important\"><tr><td align=\"center\" bgcolor=\"#cccccc\" style=\"padding:0;Margin:0;background-color:#cccccc\"><table bgcolor=\"#ffffff\" align=\"center\" cellpadding=\"0\" cellspacing=\"0\" class=\"bj\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;background-color:#FFFFFF;width:600px\"><tr><td align=\"left\" style=\"Margin:0;padding-top:5px;padding-right:20px;padding-left:20px;padding-bottom:10px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;width:560px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"justify\" style=\"padding:0;Margin:0;padding-top:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">The first part of my internship involved studying the feasibility of connecting SAP Business One (an Enterprise Resource Planning system) with the WhatsApp Business API. The purpose of this integration would be to improve how companies communicate with their clients and manage their operations more efficiently. <\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\"><br><\/p><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">SAP Business One is business management software that helps companies handle finance, sales, purchasing, stock management, and customer relationships all in one place. It can be installed on different types of servers and is flexible enough to work with other applications through its built-in connectors (called APIs). <\/p><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr> <tr>\n<td style=\"padding:25px;Margin:0\"><table cellspacing=\"0\" cellpadding=\"0\" align=\"center\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:550px\"><tr><td align=\"left\" style=\"padding:0;Margin:0\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;width:550px\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td align=\"left\" class=\"a\" style=\"padding:0;Margin:0;padding-bottom:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#0a508a;font-size:16px\"><strong class=\"b\" style=\"font-size:16px\">Installation and Configuration of Sage X3 (Two-Tier Architecture) <\/strong><\/p> <\/td><\/tr><tr>\n<td align=\"justify\" style=\"padding:0;Margin:0;padding-bottom:15px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">The second major assignment during my internship was the installation and configuration of Sage X3, an Enterprise Resource Planning (ERP) system designed for medium to large organizations. Sage X3 helps companies manage key operations such as finance, inventory, purchasing, sales, and production from a single platform.<\/p><\/td><\/tr><tr><td align=\"left\" class=\"g\" style=\"padding:0;Margin:0;padding-top:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#0a508a;font-size:16px\"><strong> Technical Support and Assistance <\/strong><\/p><\/td><\/tr> <tr>\n<td align=\"justify\" style=\"padding:0;Margin:0;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">In addition to working on major integration and installation projects, I also contributed to the daily IT operations of the company by providing technical support and assistance to different departments.<\/p><\/td><\/tr><tr><td align=\"left\" class=\"e\" style=\"padding:0;Margin:0;padding-top:5px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#0a508a;font-size:16px\"><strong> Tools and Technologies Used <\/strong><\/p><\/td><\/tr> <tr>\n<td align=\"left\" style=\"padding:0;Margin:0;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:left\"><\/p><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:left\">Throughout the internship, I worked with a wide range of tools and technologies, including: <\/p><ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\">ERP Systems: SAP Business One, Sage X3 <\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">\u200bDatabases: Microsoft SQL Server, SQL Server Management Studio (SSMS) <\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Servers & Administration: Windows Server, Active Directory, system administration utilities<\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"> Reporting & Analytics: Crystal Reports, Sage Enterprise Intelligence (SEI)<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Collaboration Tools: Microsoft SharePoint, Microsoft Power Apps<\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Integration & APIs: SAP Business One Service Layer (REST\/OData), SAP DI Server (SOAP) <\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Hardware & Devices: Thin clients, printers, scanners, and related peripherals <\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;text-align:left;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">General IT Tools: Troubleshooting utilities, installation packages, TeamViewer, anydesk, excel, and office productivity software. <\/p><\/li> <\/ul>\n <p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#0a508a;font-size:16px;text-align:center\"><em><br><strong style=\"color:#000000\">This diverse exposure allowed me to build familiarity with both enterprise-grade solutions and day-to-day IT support tools, strengthening my adaptability in professional environments.<\/strong><\/em><\/p><\/td><\/tr><tr><td align=\"left\" bgcolor=\"#0a508a\" class=\"c\" style=\"padding:0;Margin:0;padding-bottom:10px;padding-top:10px\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:20px;letter-spacing:0;color:#0a508a;font-size:16px\"><strong class=\"d\" style=\"font-size:20px;color:#ffffff\">Skills and Knowledge Gained <\/strong><\/p><\/td><\/tr> <tr>\n<td align=\"justify\" style=\"padding:0;Margin:0;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\">During this internship, I significantly strengthened both my technical and professional skills. <\/p><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\"><br><strong style=\"color:#0a508a\"><u><em><strong>Technical Skills: <\/strong><\/em><\/u><\/strong><\/p><ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px\"><strong style=\"color:#0a508a\"><u><em><strong><\/strong><\/em><\/u><\/strong>Gained hands-on experience with enterprise software such as SAP Business One and Sage X3. <\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px\">Learned how to install, configure, and troubleshoot ERP systems in a real client environment<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px\">Acquired practical knowledge of databases (SQL Server) and system administration tasks on Windows Server. <\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px\">Improved troubleshooting abilities by solving hardware and software issues in day-to-day support. <\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px\">Explored modern collaboration and automation tools such as Microsoft SharePoint and Power Apps.<\/p><\/li> <\/ul><\/td><\/tr><tr><td align=\"left\" style=\"padding:0;Margin:0;padding-top:5px;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px\"><strong style=\"color:#0a508a\"><u><em><strong>Professional Skills <\/strong><\/em><\/u><\/strong><\/p>\n <ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\">Develop strong problem-solving abilities by analyzing requirements and evaluating technical solutions <\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Improved documentation skills through detailed installation and feasibility reports.<\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Strengthened communication and teamwork by assisting different departments and explaining technical issues in clear terms.<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px;line-height:19.2px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:19.2px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Learned to manage time effectively while balancing long-term projects with daily support tasks <\/p><\/li> <\/ul><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#000000;font-size:16px;text-align:center\"><strong><em>Overall, this internship gave me practical exposure to enterprise IT environments and enhanced my confidence in applying both technical and interpersonal skills.<\/em><\/strong><\/p><\/td><\/tr> <tr>\n<td align=\"left\" style=\"padding:0;Margin:0;padding-top:5px;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><strong style=\"color:#0a508a\"><u><em><strong>Challenges Encountered and Solutions <\/strong><\/em><\/u><\/strong><\/p><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><strong style=\"color:#0a508a\"><u><em><strong><\/strong><\/em><\/u><\/strong>During the internship, I faced several challenges that required adaptability, problem – solving, and persistence. <\/p>\n <ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\"><em><strong>Complexity of SAP\u2013WhatsApp Integration<\/strong><\/em><\/p><\/li> <\/ul><ol style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:none\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\"><em><strong>– Challenge: <\/strong>Understanding how two very different systems could communicate effectively. <\/em><\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><em> – <strong>Solution: <\/strong>Conducted extensive research, analyzed existing integration methods, and proposed middleware solutions to bridge the gap between SAP Business One and the WhatsApp Business API.<\/em><\/p><\/li> <\/ol><ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\"><em><strong>Managing Multiple Tasks<\/strong><\/em><\/p><\/li> <\/ul><ol style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:none\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\"><strong><em>– Challenge:<\/em> <\/strong>Balancing long-term projects (ERP installation and feasibility study) with daily technical support requests.<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><strong>– <em><strong>Solution:<\/strong><\/em> <\/strong>Applied time management strategies such as task prioritization and structured reporting, ensuring that both project milestones and day-to-day support were delivered on time.<\/p><\/li> <\/ol><\/td><\/tr><tr><td align=\"left\" style=\"padding:0;Margin:0;padding-top:5px;padding-bottom:10px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><strong style=\"color:#0a508a\"><u><em><strong>Conclusion.<\/strong><\/em><\/u><\/strong><\/p>\n <p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">My four-month internship at Multisoft Solutions Ltd. was a valuable professional experience that combined large-scale enterprise projects with everyday IT support. I had the opportunity to:<\/p><ul style=\"font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;padding:0px 0px 0px 40px;margin-top:15px;margin-bottom:15px;list-style-type:square\"> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;mso-margin-top-alt:15px;text-align:justify\">Conduct a feasibility study for integrating SAP Business One with WhatsApp Business API.<\/p><\/li> <li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Successfully install and configure Sage X3 in a two-tier architecture for a client.<\/p><\/li> \n<li style=\"color:#1F1F1F;margin:0px 0px 15px;font-size:16px\"><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;mso-margin-bottom-alt:15px;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\">Provide daily technical support, including troubleshooting, system administration, and assistance with collaboration tools. <em><strong> <\/strong><\/em><\/p><\/li> <\/ul><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><em><strong> <\/strong><\/em>This internship has not only enhanced my expertise in enterprise systems but also confirmed my motivation to pursue a career in IT and business solutions.<\/p>\n <p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><em><strong> <\/strong><\/em><\/p><p class=\"b_description\" style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:24px;letter-spacing:0;color:#1F1F1F;font-size:16px;text-align:justify\"><em><strong> I am grateful for the opportunity to contribute to <a target=\"_blank\" href=\"https:\/\/www.multisoftgh.com\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#00A6FB;font-size:16px;text-align:justify\">Multisoft Solutions Ltd.<\/a><\/strong><\/em><\/p><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><tr><\/tr><tr><\/tr><tr><\/tr><tr><\/tr><tr><\/tr><tr><\/tr><\/table><\/td><\/tr> <\/table>\n <table cellspacing=\"0\" cellpadding=\"0\" align=\"center\" class=\"r\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;width:100%;table-layout:fixed !important;background-color:transparent;background-repeat:repeat;background-position:center top\"><tr><td align=\"center\" style=\"padding:0;Margin:0\"><table align=\"center\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"#ffffff\" class=\"bk\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px;background-color:#FFFFFF;width:600px\"><tr><td bgcolor=\"#0a508a\" align=\"left\" style=\"padding:0;Margin:0;padding-top:15px;padding-right:20px;padding-left:20px;background-position:left bottom;background-color:#0a508a\"><table cellpadding=\"0\" width=\"100%\" cellspacing=\"0\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;width:560px\"><table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0\"><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong>Contact us.<br> <br>Second Floor, Benefits Plaza 1, Ring Road Central, Kanda<\/strong><\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong><br>P.O. Box CT 8148, Cantonments, Accra<br> <br>+233 (0) 302 235 149<br> <br>info<a href=\"mailto:info@multisoftgh.com\" target=\"_blank\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#fdfefe;font-size:14px;line-height:14px\">@multisoftgh.com<\/a><\/strong><\/p><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong><br><\/strong><\/p>\n <p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong><a target=\"_blank\" href=\"https:\/\/www.multisoftgh.com\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#fdfefe;font-size:14px;line-height:14px\">www.multisoftgh.com<\/a><\/strong><\/p><p style=\"Margin:0;mso-line-height-rule:exactly;font-family:lato, 'helvetica neue', helvetica, arial, sans-serif;line-height:14px;letter-spacing:0;color:#fdfefe;font-size:14px\"><strong><br><\/strong><\/p><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr> <tr><td bgcolor=\"transparent\" align=\"left\" style=\"padding:10px;Margin:0;background-color:transparent;background-position:left bottom\"><table cellpadding=\"0\" width=\"100%\" cellspacing=\"0\" role=\"none\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;width:580px\"><table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr><td align=\"center\" style=\"padding:0;Margin:0\"><table cellspacing=\"0\" cellpadding=\"0\" class=\"i y\" role=\"presentation\" style=\"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collapse;border-spacing:0px\"><tr>\n<td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;padding-right:10px\"><a target=\"_blank\" href=\"https:\/\/www.facebook.com\/MultiSoftGh?mibextid=ZbWKwL\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1F1F1F;font-size:14px\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/assets\/img\/social-icons\/circle-colored\/facebook-circle-colored.png\" alt=\"Fb\" width=\"32\" title=\"Facebook\" height=\"32\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\"><\/a> <\/td>\n<td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0;padding-right:10px\"><a target=\"_blank\" href=\"https:\/\/x.com\/multisoftsolgh\/photo\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1F1F1F;font-size:14px\"><img loading=\"lazy\" decoding=\"async\" title=\"X\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/assets\/img\/social-icons\/circle-colored\/x-circle-colored.png\" alt=\"X\" width=\"32\" height=\"32\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\"><\/a><\/td>\n <td align=\"center\" valign=\"top\" style=\"padding:0;Margin:0;padding-right:10px\"><a target=\"_blank\" href=\"https:\/\/www.instagram.com\/multisoft.solutions?igsh=MWp6ZjA2OHIzZm9pNg==\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1F1F1F;font-size:14px\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/assets\/img\/social-icons\/circle-colored\/instagram-circle-colored.png\" alt=\"Inst\" width=\"32\" title=\"Instagram\" height=\"32\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\"><\/a><\/td>\n <td valign=\"top\" align=\"center\" style=\"padding:0;Margin:0\"><a target=\"_blank\" href=\"https:\/\/www.linkedin.com\/company\/multisoft-solutions\/\" style=\"mso-line-height-rule:exactly;text-decoration:underline;color:#1F1F1F;font-size:14px\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/erxjzxx.stripocdn.email\/content\/assets\/img\/social-icons\/circle-colored\/linkedin-circle-colored.png\" alt=\"In\" width=\"32\" title=\"LinkedIn\" height=\"32\" style=\"display:block;font-size:16px;border:0;outline:none;text-decoration:none;margin:0\"><\/a><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/td><\/tr><\/table><\/div><\/body><\/html>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Internship report _ Dabire Internship Report Mr. Dabire Abou Faissal Landry Stive Department: IT Team Introduction \u200b\u200bThis internship report presents the work I carried out during my four-month internship at Multisoft Solutions Ltd in Accra, Ghana. The internship took place from May 12, 2025, to September 11, 2025, within the IT department of the hosting […]<\/p>\n","protected":false},"author":1,"featured_media":7886,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":1,"footnotes":""},"categories":[75,26],"tags":[],"class_list":["post-7885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career","category-hr-consulting"],"_links":{"self":[{"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/posts\/7885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/comments?post=7885"}],"version-history":[{"count":3,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/posts\/7885\/revisions"}],"predecessor-version":[{"id":7890,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/posts\/7885\/revisions\/7890"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/media\/7886"}],"wp:attachment":[{"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/media?parent=7885"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/categories?post=7885"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multisoftgh.com\/ms\/wp-json\/wp\/v2\/tags?post=7885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}