Support
As with most things in life, if something can go wrong, then it probably will and usually at the most inconvenient time possible
With any significant software purchase decision, an integral part of that process is ensuring that the investment is protected and that in the unlikely event something goes wrong, you have the appropriate level of cover. You would not dream of buying a brand-new car and driving it without proper insurance. The same applies to software solutions.
Our service and support contracts are designed to keep your systems running at optimum levels and when something goes wrong we are there to assist you. Most organizations simply cannot continue to operate without their IT systems and we are acutely aware of this hence the reason to be available 24/7.
Just click on the link below or call us on +233 (0)302 235149/ +233 (0)302 247736 and one of our support staff will start a TeamViewer support session which you can log on to. The connection will allow us access to your systems. You can watch what we are doing on your systems at all times. For more information click the remote support icon below.
We kindly ask that you do not email consultants directly with any support queries, they may be onsite, busy with other customers resulting in delays with your issues being responded to.
We ask that you only use email: support@multisoftgh.com to log support issues as this email address is constantly monitored.